Shipping policy

Shipping Policy

Processing Times

  • Order Processing Time: Orders are typically processed within 1–3 business days.

Estimated Delivery Times

We aim to deliver your order within 6–10 business days after processing. Delivery times may vary depending on your location and any unforeseen delays from our shipping partners.

Shipping Costs.

  • Free Shipping: Available 

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. Tracking details may take up to 48 hours to update.

Customs, Duties, and Taxes

  • Your order may be subject to import duties, taxes, or fees imposed by your country’s customs office. These charges are the responsibility of the customer.
  • We recommend checking with your local customs office for more information before placing an order.

Delayed or Lost Packages

  • If your order has not arrived within the estimated 6–10 business days, please contact us at Aurumvault99@gmail.com with your order number.
  • While we strive to meet our delivery estimates, delays caused by shipping carriers, customs, or other unforeseen circumstances are beyond our control.

Incorrect Shipping Address

  • Please ensure your shipping address is entered correctly at checkout.
  • If you realize you’ve entered an incorrect address, contact us immediately at aurumvault99@gmail.com Changes can only be made before the order is processed.
  • Orders sent to an incorrect or incomplete address are not eligible for reshipment or refund.

Returns & Refunds

Please review our [Returns & Refunds Policy](insert link) for information on returns related to shipping issues.

Responsability

  • Aurum Vault is not responsible for orders that are lost, damaged in transit, or shipped to an incorrect or invalid address.
  • Of course we'll do everything we can to ensure your order arrives correctly and on time. If there is something wrong with your situation we'll carefully review the situation and conduct a investigation. We'll use all available resources to ensure your package is delivered to you.